Troubleshooting - picture size and format

Often computers have software installed that can edit or convert pictures - but there's also free software available on the internet.

I've found the following program to be okay at doing the job: FastStone Image Viewer - and it can be downloaded here - the program is free but if you find that you use it regulary I suggest that you support the developer!

After downloading and installing the program you can resize/convert pictures by following these steps:

  1. Start "FastStone Image Viewer" (either from your 'Programs' list or from the link on your computer's desktop).
  2. In the menu, select File -> Open and locate your picture on your computer, select it in the dialog and click the Open button.
  3. You should now see the picture in the 'preview' area (left, bottom)
  4. In the menu, select Edit -> Resize / Resample, in the Pixels / Width area enter the value 500 and click OK.
  5. In the menu, select File -> Save As, decide where to save the picture, enter a name (Object name) and make sure to Save as type is set to JPEG Bitmap (JPG).
  6. Click Save and your picture is converted! :-)

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