Troubleshooting / contact webmaster

These pages will help you troubleshoot and find solutions to problems you might experience when you use the site. Please look for a solution here before contacting the webmaster - thanks :-) - if you wish to contact me for other reasons then look at the bottom of the page ;-)

What type of problem do you experience? - click one of the following:

Problem creating a profile ?

Problem verifying your email address ?

Problem logging in ?

Question about editing / changing profile information (including changing password, email address and deleting your profile) ?

Question about uploading a profile picture ?

Question about symbols / icons on the site ?

Problem with doing searches ?

Problem with the chat or your webcam ?

Issue when using 'back' links or button ?

Problem configuring your internet browser's cookie or cache settings ?

Wish to accessing profile and inbox when out ?

Another user has used your computer and you're 'stuck' with his profile ?

Wish to logout ?

Video questions ?

Problems with the creditcard system ?


If the above doesn't cover the problem you're experiencing then please login and contact me - but please make sure that the issue isn't covered here in the help section - you might be able to resolve the issue yourself and now (I get more than 150 emails daily!)